Privacy Policy

1.Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, contact us, or use our services, we may collect:

* Full name
* Phone number
* Email address
* Shipping and billing address
* Payment-related details
* Any information voluntarily provided by you

b) Non-Personal Information

We may automatically collect:

* IP address
* Browser type
* Device information
* Pages visited
* Date and time of visits
* Website usage statistics

3. How We Use Your Information

We use your information to:

* Process and deliver orders
* Provide customer support
* Improve our products and services
* Send order updates and important notifications
* Prevent fraud and unauthorized activities
* Comply with legal obligations

4. Payment Information

Payments made through the website are processed using secure third-party payment gateways. We do not store your complete debit/credit card information on our servers.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only with:

* Delivery and logistics partners
* Payment gateway providers
* Legal authorities if required by law
* Service providers assisting in website operations

6. Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You may choose to disable cookies through your browser settings, though some features of the website may not function properly.

7. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no online transmission or storage system can be guaranteed to be 100% secure.

 

8. Retention of Information

We retain customer information only for as long as necessary to fulfill business, legal, or operational requirements.

9. Your Rights

You may request to:

* Access your personal data
* Correct inaccurate information
* Delete your personal information
* Withdraw consent where applicable

For such requests, contact us at:
📧 ahaoho76@gmail.com

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

11. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

J Renald
Ahaoho Traditional Foods
Kerala, India
📧 Email: ahaoho76@gmail.com

 

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